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Please download our REPAIRS FORM before purchasing above.

Due to the current restrictions we have with social distancing etc within our factory, we will be running a small repairs team to cater for your needs. This does however mean that repairs will be completed within 50 working days of receipt (excluding factory holidays).

Once your order is confirmed, if you could complete and return the shoes as directed via Royal Mail to us at the Wood Street address, that would get the process started.

This product is for a heel replacement repair only.

Although there are normally no issues in repairing Loake shoes, we cannot tell for certain if a repair can be made until the shoes have been examined. Please note that we will not be able to repair footwear not originally produced by Loake, nor can we repair shoes that have previously been repaired by a third party.

Some types of shoes such as boat shoes cannot be repaired; if in doubt please contact Loake to confirm.

We aim to complete factory repairs within 30 working days of receipt, exclusive of factory holidays.

  • Includes FREE postage to the factory (within the UK only)
  • Heel repair only
  • Includes new laces

We think our Heel Repair are great...

Don't just take our word for it though!