OUR REPAIR SERVICE

At Loake, we are dedicated to improving our sustainable footprint, which is why we are delighted to offer a full repair service at our Northamptonshire factory in England.

To prolong the lifespan of your Loake shoes, please do your bit for the environment and get your shoes "recycled" rather than put in landfill.

We are currently running to processing time of up to 30 working days for any shoes received today. If you have any questions relating to an ongoing repair, please contact customerrepairs@loake.co.uk

Christmas Repairs: Any shoes received after Thursday 2nd November 2023 are not due for completion until the New Year. We will dispatch any repairs upon completion, however cannot offer a fast tracked service due to demand.

Please note: Our factory is closed for annual holidays on the dates stated below and therefore these dates will not count towards the estimated processing times of your repair. We will however endeavour to return your repair at the earliest opportunity.

2024 Holiday Dates
28th March - 2nd April
6th May
24th May - 3rd June
19th July - 5th August
25th August
4th October - 14th October
20th December - 2nd January 2025

CONTINUED...

All of our Goodyear Welted shoes are designed to be repairable and our skilled shoemakers will rebuild the shoes using the original lasts on which they were made, so naturally only we can do this.

Everything apart from the upper and insole will be replaced during the process, which importantly includes a new welt which most repairers or cobblers will not do as a matter of course. The uppers are refinished as best as possible back towards the original colour, and new laces are included.

OPTION 01

Sole & Heel Repair

On arrival, the shoes are inspected and placed on the original lasts. Our skilled factory staff rebuild the shoes using new long soles and heels, to the original factory specification. The uppers are refinished as best possible, and new laces are included.

OPTION 02

Heel Repair Only

On arrival, the shoes are inspected and placed on the original lasts. Our skilled factory staff rebuild the shoes using new heels only, to the original factory specification. The uppers are refinished as best possible, and new laces are included.

OPTION 03

Export Grade Shoes Only: Sole & Heel Repair

On arrival, your Export Grade shoes are inspected and placed on the original lasts. Our skilled factory staff rebuild the shoes using new long soles and heels, to the original factory specification. The uppers are refinished as best possible, and new laces are included.

  • Sole & Heel Repair

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    £125.00

  • Sole & Heel Repair

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    Export Grade Shoes Only

    £135.00

  • Heel Repair

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    £55.00

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