Repair Service

Sole & Heel Repair

On arrival, the shoes are inspected and placed on the original lasts. Our skilled factory staff rebuild the shoes using new long soles and heels, to the original factory specification. The uppers are refinished as best possible, and new laces are included.

Repair Service

Export Grade: Sole & Heel Repair

On arrival, the shoes are inspected and placed on the original lasts. Our skilled factory staff rebuild the shoes using new long soles and heels, to the original factory specification. The uppers are refinished as best possible, and new laces are included.

Repair Service

Heel Repair only

On arrival, the shoes are inspected and placed on the original lasts. Our skilled factory staff rebuild the shoes using new heels, to the original factory specification. The uppers are refinished as best possible, and new laces are included.

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Please note: Our factory is closed for annual holidays on the dates stated below and therefore these dates will not count towards the estimated processing times of your repair. We will however endeavour to return your repair at the earliest opportunity.

Christmas 2021: Any shoes received after October 29th 2021 are not due for completion until the New Year. We will dispatch any repairs upon completion however cannot offer a fast tracked service due to demand.

2021 Holiday Dates
Thurs 01/04 - Weds 07/04
Fri 30/04 - Tues 04/05
Fri 28/05 - Mon 07/06
Fri 23/7 - Mon 09/08
Fri 27/8 - Tues 31/08
Fri 24/09 - Mon 04/10
Fri 23/12 - Tues 04/01/2022

2022 Holiday Dates
Thurs 14/04 - Weds 20/04
Fri 29/04 - Tues 03/05
Fri 27/05 - Mon 06/06
Thurs 21/7 - Mon 08/08
Fri 26/8 - Tues 30/08
Fri 30/09 - Mon 10/10
Fri 23/12 - Tues 03/01/2023