Our Repair Service
At Loake, we are dedicated to improving our sustainable footprint, which is why we are delighted to offer a full repair service at our Northamptonshire factory in England.

To prolong the lifespan of your Loake shoes, please do your bit for the environment and get your shoes "recycled" rather than put in landfill.

In order to safeguard our craftsmen and women in the factory, please be aware that will be running a smaller than normal repairs team, as well as adhering to social distancing rules. This will result in a slower processing time of up to 50 working days. If you have any questions relating to an ongoing repair, please contact customerrepairs@loake.co.uk

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All of our Goodyear Welted shoes are designed to be repairable and our skilled shoemakers will rebuild the shoes using the original lasts on which they were made, so naturally only we can do this.

Everything apart from the upper and insole will be replaced during the process, which importantly includes a new welt which most repairers or cobblers will not do as a matter of course. The uppers are refinished as best as possible back towards the original colour, and new laces are included.

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What Customers Say About Our Repair Service
Option 01
Sole & Heel Repair

On arrival, the shoes are inspected and placed on the original lasts. Our skilled factory staff rebuild the shoes using new long soles and heels, to the original factory specification. The uppers are refinished as best possible, and new laces are included.

Option 02
Export Grade: Sole & Heel Repair

On arrival, the shoes are inspected and placed on the original lasts. Our skilled factory staff rebuild the shoes using new long soles and heels, to the original factory specification. The uppers are refinished as best possible, and new laces are included.

Option 03
Heel Repair Only

On arrival, the shoes are inspected and placed on the original lasts. Our skilled factory staff rebuild the shoes using new long soles and heels, to the original factory specification. The uppers are refinished as best possible, and new laces are included.

  • Sole & Heel Repair

    £110.00 Add to basketAdd to basket


  • Export Grade: Sole & Heel Repair

    £120.00 Add to basketAdd to basket


  • Heel Repair

    £50.00 Add to basketAdd to basket


Please note: Our factory is closed for annual holidays on the dates stated below and therefore these dates will not count towards the estimated processing times of your repair. We will however endeavour to return your repair at the earliest opportunity.

Christmas 2021: Any shoes received after October 29th 2021 are not due for completion until the New Year. We will dispatch any repairs upon completion however cannot offer a fast tracked service due to demand.

2021 Holiday Dates
Thurs 01/04 - Weds 07/04
Fri 30/04 - Tues 04/05
Fri 28/05 - Mon 07/06
Fri 23/7 - Mon 09/08
Fri 27/8 - Tues 31/08
Fri 24/09 - Mon 04/10
Fri 23/12 - Tues 04/01/2022

2022 Holiday Dates
Thurs 14/04 - Weds 20/04
Fri 29/04 - Tues 03/05
Fri 27/05 - Mon 06/06
Thurs 21/7 - Mon 08/08
Fri 26/8 - Tues 30/08
Fri 30/09 - Mon 10/10
Fri 23/12 - Tues 03/01/2023